[Solution] Action Required: Your app is not compliant with Google Play Policies

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  • [Solution] Action Required: Your app is not compliant with Google Play Policies

Issue found: Invalid Data safety section We reviewed your app’s Data safety section in Play Console and found discrepancies between it and how the app collects and shares user data. All apps are required to complete an accurate Data safety section that discloses their data collection and sharing practices – this is a requirement even if your app does not collect any user data.

We detected user data transmitted off device that you have not disclosed in your app’s Data safety section as user data collected.

Issue details

We found an issue in the following area(s):

SPLIT_BUNDLE 2: Policy Declaration for Play Safety Label: Device Or Other IDs Data Type – Device Or Other IDs (some common examples may include Advertising ID, Android ID, IMEI, BSSID)**


  1. Open Google Play Console
  2. App content
  3. Data safety => Manage
  4. Overview click next
  5. Answer the questions (then next):
    • Does your app collect or share any of the required user data types? = yes
    • Is all of the user data collected by your app encrypted in transit? = yes
    • Do you provide a way for users to request that their data is deleted? = yes
  6. go to Device or other IDs and check it then next
  7. check Device or other IDs and manage it
  8. answer the questions
    • Is this data collected, shared, or both? = Collected
    • Is this data processed ephemerally? = yes
    • Is this data required for your app, or can users choose whether it’s collected? = Users can choose whether this data is collected
    • Why is this user data collected? = check App functionality
  9. then save
  10. click next and save and app will review and approved by play store team

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